Problem check

Is your Destiny device not working? Wait - don’t call our support just yet, the solution may be close to hand. Do the quick checks below and find out straight away.

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Problem Cjecl

Is your device not getting any power?

  • Is the plug properly in the socket?
  • Is the same plug connected to the router and/or modem? Check whether the socket is live: try to charge your mobile phone on that socket.

Restart device? This is how:

  • Begin by restarting your modem
  • Remove the device’s plug from the socket
  • Wait for 10 seconds
  • Reinsert the plug
  • Is the problem not resolved? Then repeat the steps above with your router
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Destiny Router Modem

Is your device still not working? Call our support team on +32 2 401 97 00.

Kind regards,

 

The Destiny Team