Installing a headset

Want to make phone calls via your computer? It's easiest with a headset. We explain to you hear how to install a new Plantronics headset and link it to your Destiny Softphone.

Always charge the headset before connecting it to your softphone.

This is how to install your headset:

  • Plug your USB cable or dongle into your computer’s USB port.
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Headset
  • Your computer will automatically install the correct drivers. A pop-up window may appear on the right below your taskbar. Installation may take a few minutes.
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Headset stap 1
  • Once your drivers are installed, this pop-up may appear: (illustration)
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Headset stap 2

To connect your headset to the softphone, follow these steps:

  • Open the Destiny Softphone
  • At the top left-hand corner, go to ‘Extra’, then select ‘Options’.
  • Go to the ‘Audio’ tab. You can call on the softphone in two ways: via the computer’s microphone and speakers or via your headset. There are therefore two audio profiles:
    • Speaker profile
    • Headset profile
  • In the ‘Headset’ tab you can choose which device you want use for speaking (input device), listening (output device) and hearing the ringtone. Make your selection via the dropdown menu.
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Headset stap 3
  • Want to change your audio profile? Click on the icon in the bottom left corner of the softphone.
  • The speaker profile is activated
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Headset
  • The headset profile is activated
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Headset