Set and listen to your voicemail

All your voicemail messages will arrive on a single platform, regardless of whether the call was made to your fixed or mobile number. We explain here how you can set a message (via your phone) and listen to incoming messages.

Via the voicemail number on your phone

Call 9999 from your fixed or mobile device. Or if you are abroad: +32 2 486 66 67.

First, you will hear all the new messages. Would you rather go immediately to the options menu? Press number 0.

Do you want to set a voicemail message? Press 5 and follow the further instructions.

Please see below which keys belong to which options:

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Voicemail

Via the softphone

When you receive a voicemail, you will immediately get notification in the main screen. Click on the icon for an overview of all your voicemail messages.

  • Then click on the icon  next to the voicemail message you want to listen to.
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Voicemail
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Softphone

Listen to a message by clicking on the icon (icon)

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Voicemail

or press on (icon)

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Voicemail

to initiate a call to 9999.

Via the Destiny-app

  • Open the Destiny app on your smartphone
  • Go to the menu (swipe from left to right)
  • Tap ‘Voicemail’. You will get an overview of all your voicemail messages.
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    Voicemail
  • Tap the icon (icon)  next to the voicemail message you want to listen to.
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    Voicemail

Via e-mail

When you receive a voicemail, it will immediately also be sent to you by e-mail. Download the attachment and listen to the message with any device that plays wav files.

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Voicemail

Via the settings on the website

 

 

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Login

You are now on the homepage.

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Oproep

Click on ‘Inbox’ in the menu at the top. You will get an overview of all your voicemail messages.

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Voicemail

Click on the message you want to listen to.

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Voicemail