CRM Solutions Engineer

Destiny is looking for a CRM solutions Engineer. And not just anyone! As a CRM Solution Engineer, you are responsible for the technical & functional delivery of CRM and other internal topics – such as Sales, Product Catalogue, Quoting and Ordering, Marketing, Service Management, Field Service, etc. – within Destiny.

Vacature Engineer

What will you do?

  • Daily management and support of colleagues with the existing tools & software.
  • Detailing functional analysis & translating to technical AsBuilt configuration documents
  • Translating Functional Analysis to software solutions and optimizing them together with the Service Owner
  • Drafting Reports for the business
  • Providing training on the used tools and the processes involved
  • You will work closely with the Service Owner and report to him. You also coach/train Destiny colleagues and share your knowledge.

What do you need?

  • You can critically interpret the analysis of the Service Owner and translate it into a workable solution.
  • You work in a highly analytical way, strive for the best results, and always put the question of efficiency and performance first.
  • You can autonomously handle/follow up a project, but you also like to work together with colleagues
  • You also meet these basic requirements:
    • A passion for software, documentation and knowledge sharing
    • An analytical and problem-solving mindset
    • Experience in implementing CRM, ERP and/or service management packages
    • Knowledge and experience in SalesForce are an asset
    • Knowledge of agile operation (Scrum) is an asset
    • Strong communication on different levels
Vacature Fun

Destiny offers you:

  • An environment where a lot is possible and where growth and development are in the core;
  • An attractive salary with fringe benefits;
  • A great atmosphere with a well-deserved pat on the back now and then… as it should be!
  • Our CORE values distinguish us from other employers:
    • Commitment: we go for it together and strive for a long-term relationship
    • Ownership: taking and accepting responsibilities
    • Respect: every person is different, and we let everyone be themselves
    • Empowerment: we offer you all the help, support and tools you can think of

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