Disputes

You may disagree with your bill, or it may not be entirely clear what you have to pay.

That's no problem. If you want to dispute your bill or if you have a query about it, you can contact our Finance Team at any time via finance@destiny.be. If it isn't an administrative issue, talk to your account manager to see if something may have gone wrong in our processes.

After that, we’ll get back to you and see how we can resolve it together.